Hiver | EP-18: Setting Up Your Team's Shared Inbox: A Guide to Google Collaborative Inbox

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Welcome back to our Hiver x Google Workspace series, where you'll learn to unlock the full potential of Google Workspace. Today, ...
Welcome back to our Hiver x Google Workspace series, where you'll learn to unlock the full potential of Google Workspace. Today, we're going to take a look at how the Google Collaborative Inbox can be used as a shared inbox. 📨


If you’re using Google Groups, you can convert that into a Google Collaborative Inbox and use it as a Shared Inbox. You can delegate emails and track status of emails by doing this.

So, how do you setup your collaborative inbox and make it work like a shared inbox? Here’s a step-by-step guide:

Step 1: Create a Google Group for your team, specifying details like group name, email address, and description.
Step 2: Customize permissions to optimize your group's accessibility and functionality.
Step 3: Add members and managers, and send out a warm welcome message.
Step 4: Enable the collaborative inbox feature in Group settings.

Once you've set everything up, all members can access the Shared Inbox through Google Groups. 🌟


If you find that Google Collaborative Inbox isn't meeting your needs, consider exploring dedicated Shared Inbox tools like Hiver. With Hiver, manage your Shared Inbox directly from Gmail, with features like email assignment, automated workflows, and advanced analytics. Visit www.hiverhq.com to learn more.


That's a wrap on today's tutorial! If you found this video helpful, don't forget to like, subscribe, and hit that notification bell to stay updated with our content. Stay tuned for more insights and tips from Hiver. 🌟

#hiver #gmailcollaborativeinbox #emailcollaboration #gmailtutorial  #collaborativeinboxsetup #emailproductivity  #teaminbox
#gmailtips  #emailmanagement  #collaborationtools  #inboxefficiency

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